What Distro is running?
Do the machines run at all or do they go straight to panic?
Is it RedHat/CentOS based? If so, could gather all logs using the sosreport command
Is the panic a hard (Aieee!) or soft (Oops) ?
“Aieee!” will be seen on the screen console dump when a hard panic occurs.
“Oops” will be present in /var/log/message
a. If it is a hard panic,
i) get a screen cap/photo of the console dump on the screen
ii) check /var/log/message for trace info – look for “EIP” in here – if this appears then we have a full trace available, otherwise look for “Aiee” and the few lines above should be a partial trace.
iii) check application logs – may give an idea as to what was happening prior to the panic
iv) If there is no console dump on the screen/screen is blank, then on the next boot (assuming the thing is booting), use the following commands to change the behaviour of the system:
- setterm -blank 0
- setterm -powerdown 0
- setvesablank off
b. If it is a soft panic, check /var/log/message for the string “Oops”
| ommand | info |
|---|---|
cat /var/log/message | grep -i oops > oops.txt| searches/var/log/message` for lines containing "oops" (not case sensitive) and outputs to file called "oops.txt" in the current working directory |